made MD Jonathan Mountford and CEO Vince Mutty have just returned from New York and the IGLTA Annual Convention.
It's the world’s premier educational and networking event for LGBT tourism professionals. The 36th edition of the conference connected gay, lesbian and gay friendly travel and tourism suppliers and buyers through its hosted buyer and scheduled appointment program, numerous educational workshops and networking receptions.
made's Head of Marketing Tom Sanderson has just been in Dubai for Arabian Travel Market, the biggest travel trade event of the Middle East. Under our Culture In The City brand we represented several of our key clients from both sides of the Atlantic including King Kong, The Postal Museum, The Light In The Piazza and MAMMA MIA!
It's been a big week in Birmingham for made and our clients as we returned to the NEC for the British Travel & Tourism Show as well as the British Coach Tourism Awards held at the National Motorcycle Museum.
made designed and built several stands on behalf of See Tickets, Ticketmaster and Hospitality Line and co-ordinated sponsorships for the annual awards ceremony on behalf of Body Worlds London.
It's the biggest trade show in the world and ITB once again delivered for made and our clients. Working alongside the team at VisitBritain, we repesented a host of clients across the week long event, connecting brands and businesses with consumers and members of the global travel trade.
It was another successful showcase weekend with AGTO with made being the premiere sponsor for the event organising the tote bags and entertainment for the evening. We also represented several of our key clients at the showcase including BODY WORLDS London, Waitress, Come From Away, Les Miserables, The Phantom of the Opera and Mandela.
Tom & Laura have been in Glasgow for the 2019 UKinbound Convention. The annual event is a highlight on the calendar for Britain's Travel Trade. Over 240 tourism delegates from around the UK converged on Glasgow for the three-day tourism conference, alongside the Association's Annual General Meeting, appointment-led business workshops and networking events as well as the awards for excellence.
This year's Destinations: The Holiday & Travel Show presented in association with The Sunday Times was another roaring success. made CEO Vince Mutty represented various made clients from both sides of the Atlantic across the four day event, including Kinky Boots Broadway, Waitress, Mamma Mia! The Curious Incident of the Dog in the Night-time and the Broadway spectacle King Kong.
made MD Jonathan Mountford and Head Of Marketing Tom Sanderson have just returned to London from their trip to New York for the New York Times Travel Show.
Now in its 44th year, made were once again at London's Alexandra Palace for the annual Excursions trade show.
In an age when lots of information can be found online, Excursions has demonstrated that there is still a strong demand for tourism suppliers and buyers to meet face-to-face to do business.
Jonathan and Connor from the made team are at the 49th edition of Vakantiebeurs, the best and most inspiring holiday event in the Netherlands.
For years, it has been the ideal event for holiday makers to get personal advice from travel agents, tourist organisations and local experts. In a lively and fun setting, visitors can find information, inspiration and entertainment – and of course, book the best deals.
made is representing a host of clients across the event including The Lion King, The Phantom Of The Opera, Les Miserables, BODY WORLDS London and Mandela.
This week, made and our special invited guests from the travel trade attended a performance of the Curious Incident Of The Dog In The Night-Time, back on the West End this time at the Piccadily Theatre.
Our feet are blistered, we've collected hundreds of business cards and every made team member has a grin on their face. World Travel Market 2018 was our most ambitious WTM to date, and on all accounts has been deemed an overwhelming success for both our clients and for us an agency.
The first International Travel & Tourism Awards winners, celebrating excellence in the industry, have been announced and made Tourism has won the Gold Award as Best Tourism Marketing Agency. The awards held on Tuesday 6th November were witnessed by a capacity audience of 500+ senior industry professionals at Tobacco Dock as part of World Travel Market London.
It's almost that time of year where the world's travel trade descend on ExCel London for what is arguably the world's most influential travel event, World Travel Market. This year, made is working with a host of clients across 3 different geographic territories at the event.
Jonathan had a busy day of appointments at Swiss Travel Fair as well as participating in the panel discussions.
It was another triumphant Group Leisure & Travel Show this year, including the Group Leisure Awards.
made recently co-ordinated the sponsorship of Brighton Pride on behalf of our client Wicked.
made just just attended VIBE - VisitBritain's annual International Business Exchange. On behalf of our clients we met with market specialists from around the world, all under one roof.
The event allows you to discuss your tourism product and find out which particular markets are appropriate for you to target. In each one of the two dates you will meet with the VisitBritain team and network with local suppliers.
Vince has just returned from the 28th World Youth and Student Travel Conference (WYSTC) in Edinburgh. WYSTC is the leading trade event for the global youth, student and educational travel industry. Since its inception in 1992 as the annual event of WYSE Travel Confederation, youth and student travel professionals have been gathering annually to trade, network and take part in seminars and workshops.
This week, Jonathan & Tom have been representing our client Broadway Inbound at the Visit USA roadshows in Manchester, Birmingham and London. He has met with over 200 travel agents and operators who are eager to recommend the Best of Broadway to their clients. #makeitbway
What a fantastic couple of days! made met with thousands of HR, reward and benefits professionals at Employee Benefits Live!
made built and designed the stand on behalf of Ticketmaster for clients including Waitress, Disney Theatrical, Thriller Live and Mandela.
It’s been a busy weekend as made attended various Freshers Fairs to promote London’s diverse cultural offering. Tom, Billi and Connor met with over 1,000 students at UAL / Central St. Martins in King Cross, London.
made created a new brand to encompass all of clients offering for the various fairs called Culture In The City. Clients were included in a bespoke piece of print, distributed to all attendess of the fair.
Last week made hosted a trade night at the West End’s (and the world's) longest running musical, LES MISÉRABLES!
Guests included tour operators, travel writers and members of the travel trade for an evening at The Queen’s Theatre. made worked with Nicholson’s pubs to host a pre-event drinks reception at The Crown in Soho before heading to see the show.
CEO of made Vince Mutty recently spoke to the WYST Travel Confederation about being one of the newest members to join the organization.
As part of the Big Screen Opera season and together with our client Opera Australia, made recently organised a special encore screening at VUE Cinema in Leicester Square of the Handa Opera on Sydney Harbour, featuring a new production of La Bohème.
made’s client Broadway Inbound sponsored the entertainment at the Travel Bulletin Star Awards in the grand ballroom at London’s stunning Landmark Hotel. Leading ladies Louise Dearman and Anna O’Byrne wowed the crowd with a selection of Broadway songs. Congratulations to all of the winners and nominees.
made is proud to announce that is one of just six companies to have been shortlisted for the PR and Representation Company of the Year award at this year’s TTG Travel Awards. The accolade will recognise the company deemed to have worked most effectively with the travel trade and national media in the UK and Ireland over the past year.
To celebrate Michael Jackson’s big 6-0, made and JHI took to London’s Big Bus Tours to party with the cast of Thriller Live!
New figures from Expedia show a strong increase in bookings for hotels in the UK for the start of the 2018 summer period, from both domestic and international visitors.
made has been shortlisted from more than 70 entries from across the world, representing a diverse range of organisations both big and small for this year’s inaugural International Travel & Tourism Awards. Winners will be announced at the Awards Ceremony on Tuesday 6th November 2018. This award will recognise the best tourism PR or Marketing representation agency out there. The agency which offers bespoke solutions to its clients and achieves outstanding results with varying budgets.
made's Stuart Render is currently in Cologne for the RDA Travel Expo representing a host of our clients including West End favourites Les Miserables, The Phantom Of The Opera and MAMMA MIA! As well as Regent's Park Open Air Theatre and The Postal Museum.
made were proud to once again be the gold sponsor for UKinbound's Summer Ball. Held on Thursday 21 June, the event was once again at The Hurlingham Club, London.
Bordering the Thames in Fulham and set in 42 acres of magnificent grounds and award-winning gardens, The Hurlingham Club is a stunning green oasis of quintessential English heritage and international renown – and was the perfect setting to let our hair down and celebrate all the successes and hard work of the past year in style!
One of made's longest clients MAMMA MIA!, sponsored the night, with signage on tables and also the seating plan as well as a live performance on the night from two cast members of the hit West End show.
It's a busy time of year for the made team. We have just had a great couple of days at ETOA's City Fair and also representing our clients Wicked and Kinky Boots at the inaugral Proud Experiences trade show. At City Fair, we were working with our client Friedrichstadt Palast, meeting with hundreds of tour operators and buyers. MAMMA MIA! also were a sponsor of the event, providing the delegate bags for all those in attendance.
It is with great sadness that we have been informed of the passing of AIG co-Chairman and ETOA's Head Of Tour Operator Relations, Nick Greenfield. He had been ill with cancer for eight years and had worked continually until last week.
We are still recovering from this year's Group Travel Awards, held in London on Friday evening. made facilitated various elements of the sponsorship for the evening including the drinks reception sponsored by Bat Out Of Hell, Chicago the musical sponsored the fun "Show Me The Money" casino to win a meal for two at Hard Rock Cafe in London and Louise Dearman performed songs from the hit musical Wicked. Congratulations to all the winners at this year's awards!
made recently held a special travel trade evening at one of the West End's longest running hit musicals MAMMA MIA!
Key tour operators, travel agents and members of the travel trade attended a performance of the musical which nearly 20 years later, still has people dancing in the aisles at London's Novello Theatre.
Key members of the UK Travel Trade were razzle dazzled by a special performance of Chicago The Musical last night at London's Phoenix Theatre.
made and our very special guests of the travel trade were invited to a performance of the hit musical Young Frankenstein, currently playing at the Garrick Theatre in the West End.
Tom spent the day at the British Educational Travel Association’s Youth Travel Workshop, hosted this year at the incredible Kia Oval. Tom was representing The View From the Shard, while Laura and Vince were there representing made’s key educational clients such as Disney’s Aladdin, The Lion King and Wicked.
Travel trade professionals and a handful of delegates from yesterday's BETA youth workshop enjoyed a glass of wine at the Phoenix Artist Club last night, before enjoying a performance of Chicago The Musical at London's Phoenix Theatre.
The event was held by made Tourism to encourage them to bring their groups of tourists to see future performances.
With over 270+ exhibitors and thousands of visitors, the British Tourism and Travel Show is one of the leading travel trade shows in the UK. Bringing together all aspects of tourism throughout the British Isles and overseas including attractions, hotels and destinations, key decisions makers responsible for planning holidays, trips, tours and breaks.
The prestigious awards took place at the National Motorcycle Museum following the first day of the British Travel and Tourism Show. Presenting the best in coach tourism all over the UK and Europe and judged by a panel of expert judges, the night was a spectacular event!
made were proud to co-ordinate the sponsorship of the drinks reception with Bat Out of Hell.
Working with See Tickets, we had a busy week in Birmingham represented Disney’s The Lion King and Aladdin, with Wicked, Planet Hollywood, The Woman In Black and The Mousetrap to showcase the best the West End has to offer for educational entertainment.
With awards season in full swing, the Olivier Awards nominations have just been released with the unstoppable Hamilton nominated for a record-breaking 13 awards, overtaking the previous record holder Harry Potter and the Cursed Child. made tourism clients Young Frankenstein and Everybody’s Talking About Jamie also received several nods in today's announcement alongside An American In Paris and 42nd Street.
made are attending the ITB Berlin tradeshow today, the leading Travel Trade Show which represents 5 continents and more than 180 countries.
made and our special guests were recently invited to The Haymarket in London to meet Tony® and Academy Award® Nominee Ken Watanabe, who is set to star as The King of Siam in the The King & I, opening at the London Palladium this June.
made co-founder and Managing Director Jonathan Mountford has just been in Newcastle for VisitBritain's ExploreGB.
ExploreGB is VisitBritain’s flagship event providing British & Irish tourism suppliers and destinations with an invaluable opportunity to meet and do business with hand-picked hosted international travel buyers from 40+ countries.
London's West End has delivered a record breaking year at the box office for 2017. New figures released by the Society Of London Theatre (SOLT) revealed that total attendance for the year surpassed 15 million for the first time since the organisation began collecting audience data in 1986. Box office revenues also exceeded £700,000,000.
Jonathan Mountford, Managing Director and co-founder of made, said "Despite what was a challenging year, it is extremely positive to see the growth of inbound tourism to the UK mirror the increases at the box office for the West End. The calibre of what London theatre has to offer visitors both domestically and internationally has never been better, and continues to be a key attraction for holiday makers when planning their visit to Great Britain".
made Tourism has once again been named 'Service Provider Of The Year' announced at UKinbound's 2017 Awards For Excellence Gala Dinner hosted by Welsh comedian Rod Woodward at the National Museum Wales. This marks the 8th consecutive win for the made team in this category, having won the award consistently since 2010.
made were also proud to co-ordinate the sponsorship of the Gala Dinner on behalf of Chicago The Musical.
It's one of the first major travel events of the calendar year and Excursions 2018 once again delivered on all fronts. Held at the iconic Alexandra Palace, made CEO Vince Mutty attended the show on Saturday, meeting with hundreds of travel trade professionals and holiday makers from across the UK.
2017 was a record year for inbound tourism to the UK, with growth set to continue in 2018 according to forecasts from national tourism agency VisitBritain.
Overseas visits to the UK are forecast to break through the 40 million mark for the first time in 2018, reaching 41.7 million, up 4.4% on 2017 which is expected to see 39.9 million visits. Spending by overseas visitors to the UK is forecast to reach £26.9 billion in 2018, up 6.8% on 2017 which is expected to total £25.1 billion by year end.
We are delighted to announce that made has been shortlisted for the UKinbound Awards for Excellence 2017 in the category of Service Provider of the Year - Professional Services.
made were proud to be a Bronze Sponsor for the 2017 SOBOM Christmas Lunch held at The Grand Hall, Grand Connaught Rooms in London.
made founder and Managing Director Jonathan Mountford is in Guangzhou, China this week as part of Destination Britain China. The 3 day event provides a unique platform for British destinations, products and suppliers to do business with top tour operators from across China and Hong Kong. There is strong demand from the Chinese trade to feature new Britain product in their programmes, particularly regional product.
made were proud to once again sponsor this year's British Dyslexia Association Awards, held this year at Drapers Hall in London.
We are absolutely delighted to announce that we have been shortlisted in the PPA Independent Publisher Awards in the category of Commercial Partnership of the Year 2017 for our Theatre is GREAT magazine.
VisitBritain has announced a partnership with Birmingham and the surrounding areas to promote more of England’s regions to overseas visitors.
The three-year partnership is a joint initiative with Birmingham Airport, the West Midlands Growth Company, Shakespeare’s England and Marketing Peak District & Derbyshire.
London’s West End expects a record year in 2018, thanks to the exchange rate and popular new productions, according to ticket agency Encore.
The firm estimates the low value of sterling coupled with crowd-pleasing new shows will boost West End ticket sales by 750,000 in 2018 – equivalent to £30 million worth of extra sales.
It's been an exceptionally busy week in the world of travel, after a manic few days at WTM the team have just returned from the NEC in Birmingham where we have been exhibiting at the Family Attraction Expo.
As the dust settles and our feet begin to recover, so ends another epic 3 days of World Travel Market. Over 50,000 travel professionals entered the doors of ExCel London, as the world's premier event on the travel calendar once again proved its place at the top of the travel event ladder.
From designing and building stands, representing clients, hosting events and networking, it was an exceptionally rewarding time for the made team and our clients.
Regent’s Park Open Air Theatre have today announced details of their 2018 season, which includes Peter Pan, As You Like It, Dinosaur World Live, Little Shop of Horrors, and The Turn of the Screw, a co-production with English National Opera.
It's almost that time of the year where the leading players in the world of travel come together at ExCel London for the biggest event on the travel calendar; World Travel Market.
This year the Swiss Travel Day was held on the the 26th October, 2017 in Kongresshaus Zurich where made attended the TTW (Travel Trade Workshop) day event.
Here, made represented a list of clients including West End Shows like Wicked and attractions such as the Big Bus Tour. made also met with travel agents and tour operators at the event with an aim to help them increase their ticket sales and book of contacts.
Stuart Render from the made team recently represented See Tickets at Coach & Bus UK 2017 at the NEC in Birmingham.
made recently represented Encore Tickets and a whole host of West End shows at the Employee Benefits trade show at Olympia in London.
The made team has just returned back to London from the annual AGTO Showcase Weekend, this year held at the Park Royal Hotel in Warrington. The event saw over 200 of AGTO’s group organiser and associate members from all over the UK and abroad. The weekend involved networking and promoting business programmes, social events and FAM trips to local attractions including Tatton Park.
VisitBritain have announced they are set to launch a UK-wide tourism campaign aimed at young people from Great Britain and Northern Ireland encouraging them to take a holiday at home.
According to statistics, 16-to-34 year olds took almost 1.4 million fewer holidays in 2016 compared to a decade ago.
made has been shortlisted as a finalist for PR & Representation Company Of The Year in the TTG Travel Awards 2017.
2017 saw Travel Bulletin celebrating 21 Years of Star Awards and to mark this special anniversary, the prestigious awards Gala dinner was held at London's 5 Star Langham Hotel for the second year running.
The Mayor of London has today launched a new tourism plan, as the capital prepares to welcome increased visitor growth over the next 8 years.
made recently attended the annual SOBOM (Society Of Box Office Managers) BBQ held at Regent's Park Open Air Theatre. The annual event is a wonderful opportunity for the industry to get together taking advantage of the English summer!
Photos by John Samson for made / Presslink.
New statistics from VisitBritain have revealed a record June for the number of overseas visits to the UK. There were 3.5 million visitors to the UK for the month, an increase of 7% compared to the same time last year.
The Olivier Award-winning producer of Wicked Michael McCabe sat down with Travel GBI editor George Clode to discuss market shifts and the importance of the travel trade to London theatre.
New data released by VisitEngland has revealed that gardens and zoos were the most popular attractions for visitors in 2016.
Supported by some of the most well known faces on the West End, London Mayor Sadiq Khan continues the #LondonIsOpen campaign ahead of the busy summer season. Flags displaying the 'Everyone Welcome' message can now be seen across nine streets in the West End, including Bond Street, Conduit Street, Coventry Street, Haymarket, Leicester Square, Oxford Street, Piccadilly, South Molton Street and Regent Street St James’s.
As 2017 passes the halfway mark, made has reflected on the first half of the year as the country's global foothold in this ever-expanding field continues to benefit from its rich and vibrant history throughout the centuries.
Last night made were proud to once again be the gold sponsor for UKinbound's Summer Ball, this year held at The Hurlingham Club in London. Members from all areas of the tourism industry gathered to celebrate all the hard work from the previous year and the 40th anniversary of UK Inbound.
Today marks mid-Summer, the longest day of the year however, it has felt like a long few weeks as the UK has seen some challenging times domestically. Despite this, history shows us that the country will bounce back stronger than ever before.
It was another record breaking month for inbound tourism to the UK, with 3.7 million visitors arriving in April this year. The latest figures from VisitBritain have revealed a 19% increase on the same time last year and have delivered the highest April tourism numbers ever recorded.
made was proud to launch the new 'Theatre is GREAT' guide this week at a special event on Wednesday 14th June at Charing Cross Theatre Players Bar and Kitchen.
made recently returned to THE ONE GRAND SHOW in Berlin for FAM night that we won't forget for a long time. Guests were able to experience this spectacular production which features over 500 costumes designed by renowned fashion icon Jean-Paul Gaultier, the show is truly pure glamour!
This past week, Jonathan represented made at the 34th Annual IGLTA Global Convention in St. Petersburg, Florida. This three day event is considered to be the world’s premier educational and networking event for the LGBT tourism industry.
From 1-3 May, John represented made and the London West End at VisitBritain's Destination South East Asia, educating buyers and professionals on London's top West End shows.
made was once again proud to be one of the major sponsors of the Off West End Awards (Offies) that recognise Off West End work across London.
It certainly was an egg-cellent long weekend as Easter travelers flocked to the UK creating a 49% year-on-year rise in international visitors to the UK, with a particularly strong increase from Denmark which saw a 233% increase.
David Pugh, Dafydd Rogers and Take That have announced that the UK Tour of Tim Firth’s new musical, THE BAND, with the music of Take That, will have a major UK Tour beginning at Manchester Opera House on the 8th of September, with a national press night on Tuesday the 26th September 2017.
made was proud to be the Gold sponsor for this year's Society Of Box Office Managers (SOBOM) Awards held on 13th April at the Bloomsbury Hotel, London.
Despite concerns in a post-Brexit economy, the tourism industry has delivered a staggering start to 2017.
HRH The Duchess of Cambridge attended the Press Night for Broadway's Biggest Show 42ND STREET last night, which raised money for The Nook, a children’s hospice in Norfolk.
After a successful three years in London’s Theatre Royal Drury Lane, Charlie and the Chocolate Factory has hit Broadway. A new addition to the Broadway Collection, it began previews at the Lunt-Fontanne Theatre on Tuesday 28 March.
Broadway’s biggest show 42nd Street, has arrived on the West End’s biggest stage at the Theatre Royal Drury Lane, and made was there to introduce the travel trade to this dazzling new production.
Together with our client City Cruises, the made team enjoyed one of the key events of the travel trade calendar; the British Travel & Trade Show 2017. made co-ordinated the stand for City Cruises.
made recently designed and built the SEE Education stand for the 2017 Education show, held at the NEC in Birmingham 16-18 March 2017.
On 16 March, made introduced a host of tourism professionals to The Art of the Brick: DC Super Heroes and helped them find their inner super hero.
Last week made co-ordinated a FAM trip to the critically acclaimed and multi Tony Award-winning Broadway transfer of An American in Paris to the Dominion Theatre.
made were once again in attendance at ExploreGB 2017 held at The Brighton Centre 2-3 March 2017.
Dutch actress Willemijn Verkaik is a star of the hit Musical ‘Wicked’ in London and UK Netherlands Embassy staff recently joined British travel trade VIPs to see her perform.
Prior to taking over the role ‘Elphaba’ in London, Willemijn previously played the role on Broadway, and is the only actress to have played ‘Elphaba’ in three languages.
made was proud to sponsor the after party of London & Partners' annual event, Tourism Means Business. Hosted by Hard Rock Cafe London, the event invited all attendees from Tourism Means Business to network and discuss the presentations of the day.
Jonathan & Natalie from made are attending UKInbound's Annual Convention 2017 celebrating UKinbound's 40th Anniversary with a rich and revamped programme of events including: the AGM, inspirational keynote speakers, a new, improved and extended B2B workshop, an exciting 40th anniversary themed networking evening, familiarisation trips and more, culminating in a spectacular black-tie gala dinner alongside the annual Awards for Excellence ceremony.
made is proud to be the gold sponsor for the event.
The made team has been very busy this weekend working with our partners and clients at travel & trade shows all over the globe.
This Saturday 28 January marks Chinese New Year, and millions across the globe are set to revel in the festivities and welcome in the new year of the Rooster. According to Chinese tradition, the Rooster is the epitome of fidelity and punctuality. For ancestors who had no alarm clocks, the crowing was significant, as it could awaken people to get up and start to work; and that's exactly what is predicted to happen to the UK inbound tourism sector.
Last night made was fortunate enough to attend the 2017 special Chinese New Year Preview Party at the London Hippodrome presented by VisitBritain, offering a preview of how Chinese New Year will be celebrated across Britain.
Today made have teamed up with technology company Ingresso at the first tourism mission to India in three years hosted by VisitBritain.
Last week made attended the Signature Travel Network Trade Show in Las Vegas, bringing together a network of more than 6,000 travel professionals who share one objective: to serve the unique needs of discerning travelers.
Yesterday saw the start of a fruitful partnership between VisitBritain, Hainan Airlines (HNA Group) and Alitrip, Alibaba Group's tourism arm, in China.
made invited key tourism industry professionals to a presentation on TheBOX, a new and exciting museum and centre for contemporary art in Plymouth.
This past week made's Natalie represented London tourism at Great for Groups Central in Birmingham. At the event over 150 group tour operators and other travel trade professionals came together to explore the exhibition featuring attractions from accross the UK.
made sponsors the Young Person’s Award and Jonathan is the pleasure of mentoring the deserving winner, this year awarded to Daniel Ellis.
made was proud to sponsor the London Tourist Coach Forum 2016 on Friday 18 November.
The Secretary of State for the Department for Culture, Media and Sport Karen Bradley MP attended UKinbound’s World Travel Market gala dinner last Monday where she spoke about the Government’s ambition for the tourism industry through the Discover England Fund and the Government’s Tourism Action Plan. made were delighted to be the Headline Sponsor of the event.
Pictured are Deirdre Wells, Chief Executive of UKinbound and Karen Bradley MP.
World Travel Market 2016 was recorded as the most successful to date, with over 51,000 participants over the three-day event (a 4% increase year on year). The new structure for the event allowed for more than 865,500 on stand connections to take place, promoting to both trade and press.
This year made advertised on the large screens outside the West entrance of WTM at London’s Excel. As one of the main entrances to the event, this screen has prime ad positioning for the event.
A welcome reception, sponsored by made, was held this morning for the members of the Coach Tourism Association attending the first day of World Travel Market 2016. The morning was a perfect opportunity for members to network before attending the largest trade show in the UK.
This past weekend saw the 25th Annual AGTO Showcase at the Dunstan Hall Hotel in Norwich, the three day event provided a platform for networking, teaching and strategic development for delegates representing a nation of group travel organisers. As well as a full weekend of meetings and presentations, delegates were able to experience some of the sights and attractions of the region courtesy of Visit East Anglia.
New figures released show that inbound visits to the UK are up 25 million, from January to August of this year. This is an increase of 3% year-on-year with spending by visitors during this period at a record £14.6 billion.
Congratulations to all the nominees and winner's at the 2016 Group Leisure Awards. This year's ceremony was held at the Hilton Birmingham Metropole on Wednesday 19th October with over 350 people in attendance from all areas of the travel industry.
This exhibition welcomed thousands of compensation, benefits and HR professionals to get up to date, share best practice, benchmark suppliers and uncover new technologies and techniques to attract and retain the very best talent.
made’s own Jonathan Mountford recently spoke at UKinbound’s SpotLight on China seminar offering insight and guidance on working in this growing market.
John from team made and Sergio from Encore have been on the road this week meeting with regional operators to talk all things West End! Lots of exciting new shows coming to London in the coming months and we were spreading the word across the country.
The made team recently took part in The Annual National Conference of Visitor Attractions. This industry led event was held on the 6th October at the Queen Elizabeth II Conference Centre, bringing together people across all areas of the UK visitor attraction industries.
Over 500 youth, student and educational travel industry delegates from around the world convened at the Sava Centar and Crowne Plaza in Belgrade, Serbia last week to trade, network and exchange insights at the 25th edition of the World Youth and Student Travel Conference (WYSTC).
The made team attended to promote the wonderful shows and attractions that London has to offer.
All aboard for Cirque du Soleil!
Our own John Corellis from made escorted Lucy Collins of London & Partners, Tourism Consultant Mark McVay, Sarah Handy of Hard Rock Cafe on an excursion to Manchester to experience the opening night of Cirque du Soleil's Amaluna.
Amaluna is a mysterious island ruled by Goddesses.
After directing her daughter's coming of age ceremony, honouring femininity, renewal, rebirth and balance, Queen Prospera causes a storm. A group of young men wash up on the isle, triggering an epic love story between Prospera's daughter and a brave young suitor. Theirs is a love that will be tested.
Amaluna is dazzling audiences in Manchester before transferring to London's Royal Albert Hall this January... one definitely not to miss!
London is a city filled with culture, heritage and diversity, a welcoming destination for many, and its doors remain open to all who still dream of visiting! The new campaign set up after the Brexit vote is run in partnership by London & Partners and the Mayor of London and aims to spread the message to our international neighbours around the world that London is an outward looking city wanting to build global relationships.
Today the made team celebrated #PRIDE in Brighton as we hosted the Kinky Boots Stand in Preston Park. It was a day filled with celebrations as the amazing LGBT community, came together to fundraise, campaign, connect and we were proud to represent the musical that celebrates being who you want to be.
Inspired by true events, Kinky Boots is the joyous story of Brit grit to high-heeled hit that was brought to life on the big screen in 2005, with Oscar® nominated actor Chiwetel Ejiofor as the dazzling Lola, before being transformed into a hit Broadway musical. With direction and choreography by two-time Tony® Award-winner Jerry Mitchell (Legally Blonde, Hairspray) and a book by Broadway legend and four-time Tony® Award-winner Harvey Fierstein (La Cage Aux Folles) this striking musical proudly proves that sometimes the best way to fit in is to stand out!
Yesterday, made joined the other members of The Society of Box Office Managers (SOBOM) for the annual Summer BBQ. Though the British summertime left a little to be desired, spirits remained high and the afternoon was filled with connections, networking and some fun summer activities.
The latest event with the IGLTA was not a disappointment as members and allies alike joined together to celebrate and support the organisation’s aim to engage people with an interest in the tourism industry’s LGBT community.
Yesterday we were thrilled to attend the 2016 Summer Party for the British Guild of Travel Writers - the UK’s leading organisation of travel media professionals
Celebrating the Centenary of the battle of Jutland, it was fitting for this year's party to have a 'naval' flavour, with the final destination being Greenwich, home to Queens House, the Royal Observatory and that famous ‘Meridian Line’.
Members & guests enjoyed cruising on board the Sarpedon, Kinky Boots merchandise and exceptional hospitality from the team at The Sail Loft, making this year's party an unforgettable experience.
The made team attended the WI annual general meeting in Brighton where we represented the top visitor attractions and theatre in the United Kingdom, alongside the team from ATG Tickets.
The WI is now the largest voluntary women's organisation in the UK and currently has almost 220,000 members in approximately 6,300 WI's!
Today we have teamed up with London & Partners and Shakespeare's England to exhibit at the ASTA Destination Expo in Sevilla, Spain. The American Society of Travel Agents (ASTA) is a trade association that was formed to represent and defend the business and regulatory public policy interests of travel intermediaries.
Its members include travel agents and supplier companies who offer travel products and services such as tours, cruises, hotels, destinations, tourist bureaus, ground transport, car rentals, local guides and hosts. ASTA aims to act as an advocate for travel agents, the travel industry and the traveling public.
made showcased our clients to key Australian travel trade on VisitBritain’s three-city Australian roadshow that took place in Brisbane, Melbourne and Sydney.
Jonathan and John Corellis met with 150 to 200 key agents in each city and had the opportunity to present our clients product in a programme of seminars and workshops.
John and Jonathan also attended briefing updates on the latest inbound visitor trends from the VisitBritain Australia team.
Pictured is the workshop at the 0 Bar & Dinning in The Queen Victoria Building downtown Sydney.
The team at SEE tickets and made have just about recovered from the Great for Groups exhibition and are looking forward to the next one in Coventry!
Wednesday’s event attracted over 150 exhibitors and 567 group bookers, which was a huge increase on 2015.
This past week made has exhibited at WTM Africa. Held under one roof at the Cape Town Convention Centre (CTICC) and over three days (from the 6-8 April 2016) the congress was a vibrant must attend business-to-business travel and tourism event.
Pictured are VIP guests Derek Hanekom (South African Minister of Tourism) and James Vos (Shadow Minister of Tourism and Member of Parliament) with made's John Bridge and IGLTA's LoAnn Halden.
Last night made co-hosted a networking event on behalf of the British Educational Travel Association (BETA) the umbrella body representing producers and suppliers of youth, student and educational travel related products. Youth tour operators and wholesalers attended a drinks reception at Ripley’s Believe It or Not! followed by a ticket to the hit West End musical Jersey Boys.
The evening also saw the launch of a new educational product, 'Jersey Boys themed workshops' from BETA member Theatre Workout. Theatre Workout is a specialist in creating bespoke drama and theatre workshops, events and hospitality for youth and adult groups in London's West End.
What a fabulous night we had at the Olivier Awards. Absolutely fantastic awards won – truly deserved by all the winners.
Prominent tourism firms (including made) took part in the first UK Pavilion to be held at WTM Latin America (29 - 31 March 2016).
Taking place in São Paulo, Brazil, this year’s WTM Latin America was the first time since 2010 that many of the UK participants have been in the Latin American market.
Other exhibitors included B2B wholesaler Worldwide DMC; incoming tour operator Eurowelcome; Capemoor Apartments; and Historic Royal Palaces, which manages six royal palaces (Tower of London, Hampton Court Palace, the Banqueting House, Kensington Palace, Kew Palace and Hillsborough Castle).
The winners of the 2016 National Coach Tourism Awards were announced last night (16 March) at a prestigious ceremony at the Vox Resorts World, NEC Birmingham, following the first day of the British Tourism & Travel Show.
Celebrating its 11th anniversary this year, the annual awards – the only national awards scheme that specifically focuses on coach tourism – were organised by Diversified Communications UK, and hosted by Coach Monthly magazine. This year’s celebrity presenter was TV personality Anthea Turner.
The event brought together over 400 industry professionals, including coach tour operators, destinations, visitor attractions, hotels, and tourism industry suppliers, to recognise and celebrate excellence and innovation across the multi-billion pound coach tourism sector.
Now in its second year, ExploreGB headed north to Liverpool. More than 300 international buyers from 40 countries met with more than 300 travel trade suppliers from across Britain at the city's Arena and Convention Centre.
made’s Jonathan Mountford and John Corellis met with key tourism professionals from the from China (the world's largest outbound market) the USA, Germany, France, Canada, Australia, Mexico, Singapore and South Korea to name a few.
Today we are exhibiting with English National Opera and Theatre Workout at the Music Education Expo at the Olympia Exhibition Centre in London. Music Education Expo is Europe’s largest conference and exhibition for anyone involved in music education. Spanning two days, the event offers the chance to attend over 60 seminars, workshops and debates. We joined over 130 exhibitors and met with over 2,500 people! Pictured is made’s Alastair Drakesmith with a costume from Mike Leigh’s production of The Pirates of Penzance for English National Opera.
More than 180 delegates helped to make the 2016 CTC Coach Holiday Conference & Workshop at the Holiday Inn, Stratford upon Avon a great success with operators and industry suppliers coming from across the UK, as well and from France and Holland.
Helen Peters, CEO of Shakespeare’s England, welcomed everyone to the home of the famous poet and playwright and informed them why they should visit Stratford to celebrate the 400th anniversary of his death this year.
There were more than 700 appointments for suppliers to have one to one meetings at the ever popular CTC Workshop. Pictured at the workshop are Jonathan Mountford from made and Robert Shaw from Harry Shaw Coaches.
made has won Service Provider of the Year Award (Professional Services) for the sixth year running at the prestigious UKinbound Awards for Excellence.
The one-day group travel show Excursions™ 2016 attracted over 270 exhibitors from the UK and mainland Europe last weekend (January 23).
Of those exhibitors, 19% were booking space for the first time, including attractions, destinations, accommodation providers and tour operators.
There was also a significant increase in UK exhibitors from further afield including the Midlands, North East and South West.
Over 1,100 visitors packed the Great Hall, many of whom were first-time attendees.
From the 12-17 January, John Corellis represented made and our clients at Vakantiebeurs, alongside City Cruises, Ripley’s believe it or not and the Wimbledon Lawn Tennis Museum and Tours.
Last Saturday’s event at The Copperbox Arena in London’s Olympic Park attracted well over 650 GTOs & Travel Trade Executives form all parts of the group travel sector including quite a few new group buyers.
made designed and built the SEE tickets stand (pictured above).
Having a Kinky time are Sue Day of West Midland Safari Park and Chris Wales Chair of the Coach Tourism Council. The pair where pictured at the AGTO (Association of a Group Tour Operators) AGM at the Marriott Hotel Northampton. AGTO is an independent organisation representing the interests of those who organise tours and trips for groups as well as those who provide services for group travel.
Over 200 supplier members including made and Encore tickets met with Group Travel Organisers providing them with information on everything from tours, hotels and destinations to museums, galleries, theatre tickets and attractions.
The event was extra special as the film and subsequent musical Kinky Boots are based on a true story that has its origins in the Earls Barton shoe factory, which is in fact just outside of the town of Northampton!
Today team made joined 500 plus exhibitors from across the globe at the annual The New York Times Travel Show for a spectacular international celebration. Visitors explored domestic and international hot spots, familiar favorites and under-the radar crowd-free escapes. Over the weekend we will showcase the Best of London & Broadway Theatre to over 28k+ travellers and industry professionals!
Thank you to SOBOM for a fabulously festive evening celebrating the hard work of Box Office Managers in London! A wonderful evening was had by all, with everyone leaving feeling very Christmassy indeed! Here at made we were happy to put on "Rock and Roll Bingo", with the help of Capital FM’s Kat Shoob (who was an exceptional host!); guests had a whale of a time and some won some great prizes too. With thanks to SOBOM, all of the Christmas Lunch Sponsors and Kat.
Together with Belmond British Pullman and IGLTA (the world’s leading global travel network dedicated to connecting and educating LGBT travellers and businesses), made is co-hosting a Christmas lunch on board the Belmond British Pullman (sister train to the Venice Simplon-Orient-Express).
Along with guests from tour operators dedicated to the LGBT market, Jonathan Mountford and Natalie Browne are about to embark upon an unforgettable afternoon! The splendidly refurbished Belmond British Pullman, steeped in history and oozing art deco glamour, has hosted celebrities and royalty since its first journey in 1982.
Here’s a snap of Jonathan and Natalie looking super smart as they look forward to their journey!
Click below to view David Thomas of Superbreak video of this very special day:
Here's a snap from John Bridge's recent sales mission with VisitBritain to Sweden where THE boots from Kinky Boots UK were displayed for everyone to admire!
Congratulations to Jack for winning the ‘Young Person Award’, sponsored by made, at the British Dyslexia Association Awards!
Pictured: made's Jonathan Mountford and Anthea Turner presenting Jack with his award last week.
Today we're exhibiting with our friends at ATG tickets at the 'Ideal Homes at Christmas Show', which means it's officially the start of our festive calendar! For the perfect gift this Christmas, visit us at Olympia, London on stand L124.
Last night we joined the Coach Tourism Council (CTC) at their annual Christmas social in Sunderland. The Coach Tourism Council promotes travel and tourism by coach. They work with over 150 companies and organisations who are also members. They include national and regional tourist offices, attractions and destinations, hotels, tour wholesalers, ferry and fixed link operators, ports, ticket agencies and professional advisers. The event was sponsored by our client EXHIBITIONISM the first ever major exhibition about the The Rolling Stones at London’s prestigious Saatchi Gallery. Pictured is Editor of Coach Monthly Stuart Render.
Today we are presenting London’s cultural offerings to Chinese Travel Companies in the city of Wuhan. Pictured on the banks of Wuhan's famous East Lake are Jonathan Mountford of made tourism marketing, Equal Han of China Holidays & Hello Britain, Ashley Jones of Wimbledon Lawn Tennis Museum and Ana Araque form The View from the Shard. The lake covers an area of 88 square kilometres and is visited by over 1 million people yearly.
Today we have teamed up with Leisure Connect to exhibit at the Signature Sales Meeting & Trade Show that is being held at the Mandalay Bay Hotel, Las Vegas. This annual conference brings together over 2,000 travel industry professionals, including Signature frontline travel consultants, managers and agency owners, as well as their supplier partners to network, connect and learn from each other.
Tonight made hosted the International Gay & Lesbian Travel Association's World Travel Market party at Ku Klub in Chinatown. IGLTA is a gay-friendly global travel network dedicated to connecting lesbian, bisexual and transgender travelers to the businesses that welcome and support them. We also raised over a thousand dollars for the IGLTA Foundation.
Pictured at the event are 'Frankie Fantastic' and Clark Massad Vice President, IGLTA.
The American Society of Travel Agents International Chapter Presidents Dinner onboard the Sunborn Yacht Hotel
Yesterday we hosted the American Society of Travel Agents, World Travel Market, International Chapter Presidents Dinner onboard the Sunborn Yacht Hotel. The event was sponsored by made and included a five course meal on the upscale yacht hotel moored at the Royal Victoria Dock and adjacent to the ExCel London convention centre.
Today made's John Bridge has been busy at World Travel Market working the Broadway Inbound booth located on the NYC & Company stand. NYC & Company is New York City's official marketing, tourism and partnership organisation. Their mission is to maximize travel and tourism opportunities throughout the five boroughs, build economic prosperity and spread the dynamic image of New York City around the world.
Meanwhile made's Natalie Browne has also been busy representing New York's One World Observatory, Metropolitan Museum of Art and San Francisco Museum of Modern Art.
made tourism marketing were delighted to host a delegation of Canadian Travel Trade at Sunday’s performance of Jersey Boys at London’s Piccadilly Theatre. The internationally acclaimed hit musical, tells the remarkable rise to stardom of one of the most successful bands in pop music history. Discover the incredible music and true-life story of Frankie Valli and the Four Seasons, who wrote their own songs, invented their own sounds and sold 175 million records worldwide – all before they were thirty.
After the show we teamed up with Air Canada to host the travel trade at a drinks reception at the Maple Leaf Pub in Maiden Lane.
Pictured are made tourism marketing North America Consultant Armando Mendonca (centre) and guests.
Last Friday this enthusiastic group of Skål members enjoyed a pre-show drink before watching the English National Opera acclaimed performance of The Barber of Seville. They also used the occasion at London’s Coliseum Theatre to get into the mood for World Travel Market by raising a glass to the success of this year’s show. The event was organised by English National Opera and made.
The Rolling Stones will stage their first ever major exhibition at London’s prestigious Saatchi Gallery, opening on April 5th 2016, to celebrate this fact last night Natalie Browne and John Bridge of made tourism marketing and Deirdre Wells OBE, Chief Executive of UKinbound visited London’s Ally Cat Club where the Stones recorded their first album. To find out more visit made tourism marketing at this weeks World Travel Market exhibtion on stand number: UKI300 Pod 33 or see stonesexhibitionism.com
On Saturday 31 October, we showcased the creative strength of British theatre to a delegate of Chinese travel trade, working with VisitBritain we hosted a delegation of 30 at a performance of ‘La boheme’ at English National Opera in Central London. This fam trip came close after the State Visit to Britain by The President of The People's Republic of China, Mr. Xi Jinping.
Today we provided a World Travel Market survival kit to attendees of ETOA’s GEM workshop. The event held at the London Hilton Metropole brought together International Travel Buyers and European Suppliers for one day of pre-scheduled appointments. 600 delegates attended, with well over 7,000 meetings scheduled in one day.
It has been the mission of The London Lifestyle Awards to showcase the very best of Capital and celebrate the fantastic achievements of the lifestyle industry.
London attracts crowds from near and far with its vibrancy and renowned hotspots. From the very best in theatre to brilliant bars, restaurants and culture, the awards recognise those who have put their influential stamp on the city and who have made it become such an iconic place to be, year on year.
This year the hit West End musical Charlie and the Chocolate Factory walked away with the gong for 'Theatre Show of the Year.'
Pictured with their award are the cast of Charlie and the Chocolate Factory on stage at the Theatre Royal Drury Lane.
Today we are at Swiss Travel Day in Zurich representing our portfolio of London and Broadway theatre shows. We are meeting with travel agents and tour operators with a view to helping them to increase their sales of tickets to live entertainment in two of the world’s most vibrant cities London and New York.
Readers of Group Leisure magazine voted for the best companies, attractions, destinations and individuals in group travel and leisure at the 19th annual Group Leisure Awards, which took place on Wednesday 21 October at the Hilton Birmingham Metropole in front of 350 guests.
Trophies were handed out for accolades such as Best Airline, Best Cruise Line and Best UK Attraction, which were won by Ryanair, Norwegian Cruise Line and Portsmouth Historic Dockyard respectively.
In a year when London has reported a large increase in visitor numbers the capital took home its fair share of awards yet again. The title of Best Guided Tour went to The London Bridge Experience & Tombs, the trophy for Best Travel & Leisure Website was awarded to ZSL London Zoo, Best Theatre Production was handed to Jersey Boys and the city itself was awarded Best UK Destination.
Pictured are Tony Lincoln and guests on the Planet Hollywood hosted table.
Visitors to this year’s Group Leisure & Travel Show were able to chat to television stars, glean insider tips from experts on group travel, and some were lucky enough to walk away with their share of thousands of pounds worth of prizes.
The GLTS 2015 took place at the NEC Birmingham on Thursday 22 October – an event that draws all types of people seeking advice and inspiration for group trips and holidays near and far.
Once the free early-bird bacon butties were eaten, visitors had free reign of more than 100 exhibitors, with top attractions, tourist boards, accommodation providers, ticketing agencies, coach companies and tour operators all on hand to meet group travel organisers from across the UK.
Visitors could also punctuate their day by watching one or all of the five scheduled sessions in the Seminar Theatre.
made were responsible for the design and build of the SEE Groups stand pictured above.
Today VisitBritain launched their annual review (at London's Methodist Central Hall) announcing that international visitors have spent an extra £2.5 billion in Britain during the last four years as a result of their work. This beats the target set for it by the Government in 2011 by more than half a billion pounds, and means that every £1 invested in VisitBritain’s activities has resulted in an overseas visitor spending £21 in Britain. And to this can be added the £630 million delivered by VisitBritain, thanks to thir continuing role as a partner in the cross-UK Government GREAT campaign.
We are also delighted to announce that we are exhibiting with our friends from SEE GROUPS at the very first 'Great for Groups Central' taking place today Thursday 1 October at the Ricoh Arena, Coventry, England.
As well as a unique mix of attraction & experiences, GTOs visiting 'Great for Groups Central' will enjoy, refreshments throughout the day, free hot lunch, seminars and live entertainment.
Today we are at Coach & Bus Live at the National Exhibition Centre, Birmingham, England. Coach & Bus Live has established itself as the ultimate domestic showcase in the UK and is the major domestic showcase for the coach, bus and passenger transport technology sector.
Tonight we are at The List Network's LGBT Travel Fair at Waterstone's bookstore Piccadilly, London, promoting shows on both sides of the Atlantic including Kinky Boots London and The Broadway Collection. Jazz hands ready, best boot forward...come and say Hi!
Today we are exhibiting at IFTM the must attend business-to-business tourism event targeting the French market.
Held from Tuesday 29 September to Friday 2 October at Paris Porte de Versailles the event covers off all areas of travel including business, leisure and meetings & incentives.
We teamed up with our friends Atlas Travel Solutions (ATS) to showcase the very best of Culture in London.
We have just returned for Playa del Carmen Mexico, after attending Destination Britain Americas 2015 (DBA). VisitBritain's flagship international B2B workshop was taken to a whole new level, allowing top tour operators from North and South America to meet with the very best of British tourism product. DBA provided made and Encore the opportunity to meet with 150 international tourism buyers from 5 markets. 90 British product suppliers attended.
Tonight team made entertained some of our key partners and friends at Classic FM Live at the Royal Albert Hall. They joinded us for another evening of classical favourites from the world-famous Royal Liverpool Philharmonic Orchestra under the direction of their Principal Conductor Vasily Petrenko.
This years Employee Benefits Live banished Monday morning blues as it opened at 9.30am today Monday 21 September and continues on tomorrow Tuesday 22 September at the National Hall Olympia in West London. Team made are helping Sergio Cicalò staff the Encore tickets stand.
Tonight we invited Tourism Professionals including Tony Lincoln (pictured), European Sales & Marketing Director, Planet Hollywood and Melissa Tilling, Product & Commercial Director, Funway Holidays International Inc. to a preview performance of KINKY BOOTS the musical.
Before the show we entertained our guests at a champagne and canapé reception at Brasserie Blanc - Covent Garden!
Great for Groups North has once again delivered for exhibitors and visitors alike. Held yesterday (Wednesday 2 September) at the Emirates Old Trafford, home of Lancashire County Cricket Club, the exhibition which was attended by almost 300 group buyers and 80 exhibitors including SEE Groups kept up the organisers track record of providing the ‘freshest event in the group travel market.’
ATG's Barry Grant gets Kinky at a very British milestone as we celebrate 100 years of the WI's achievements at their Centennial Fair at the Harrogate International Centre.
made are returning to London from the ASTA Global Convention (AGC) which was held at the Omni Shoreham Hotel, Washington DC. The event provided a meeting place for travel professionals, and travel suppliers worldwide to connect and establish new business relationships. For the first time ever made teamed up with our National Tourism Office, VisitBritain to exhibit at the Trade Show.
This weekend made’s Jonathan Mountford joined The Global Travel Exchange panel at the American Society of Travel Agents Congress in Washington DC. Other panelists included; Roger Block - President, Travel Leaders Franchise Group; Ertugrul Karaoglu ASTA International Network Chair and Rozalina Nikolova - General Manager, Mercury Travel Bulgaria.
Jonathan also gave a presentation about the 'Enticements and Barriers to Travel to the United Kingdom.' Other speakers at the session included Julie Heizer - Deputy Director, Industry Relations, National Travel & Tourism Office, U.S. Department of Commerce and Liaison to Brand USA and Brenda Sprague - Deputy Assistant Secretary for Passport Services, Bureau of Consular Affairs, U.S. Department of State.
Yesterday we sponsored the drinks at the annual Summer BBQ of The Society of Box Office Managers. The event was held in wonderful surrounding of Regent’s Park Open Air Theatre. Pictured from left to right are: Mark Bower, Time Out, John Kissack, Travel Zoo, Rebecca Hearn, Time Out and Jonathan Mountford, made.
Last night (Thursday 18 June) made sponsored the UKinbound Summer Ball.
As part of our sponsorship we gave guests cute cuddly teddy bears! Each bear was wearing a made branded tshirt!
made sponsored the tea & coffee breaks at the Tourism Society's annual Tourism Symposium 2015, on the Monday 1 June and Tuesday 2 June 2015 at Ashford and Canterbury, Kent.
Last night made tourism martketing was named Tourism Service Provider of the Year at the UKinbound Awards for Excellence. Every year UKinbound (formally the British Incoming Tour Operator Association) honours its members with awards that are announced at the Gala Dinner of their Annual Convention.